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The Receivables Management Association of Canada (RMA Canada) is committed to ensuring equal access, dignity, independence, and inclusion for all individuals, including persons with disabilities.

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We are dedicated to meeting the needs of our members, event participants, volunteers, partners, and website users in a timely and respectful manner, and to complying with applicable accessibility legislation, including the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR), where applicable.

Website Accessibility

We are actively working to improve the accessibility and usability of our website. Our efforts include:

  • Clear site structure and navigation

  • Use of accessible fonts and readable colour contrast

  • Alternative text for images where appropriate

  • Keyboard navigation support

  • Ongoing review of downloadable documents for accessibility

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Accessibility is an ongoing process, and we recognize there may be areas for improvement.

Events & Communications

For conferences, webinars, networking events, and other programs, we aim to:

  • Select accessible venues whenever possible

  • Provide accommodation options upon request

  • Offer accessible formats of materials when requested in advance

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If you require an accommodation or accessible format, we encourage you to contact us prior to the event or as soon as possible so we can make appropriate arrangements.

Feedback

We welcome feedback on the accessibility of our website and services. If you experience any barriers or require assistance, please contact us:

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RMA Canada
Email: admin@rmacanada.org

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We will respond in a timely manner and work to address concerns as quickly as possible.

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