Vince is the Chief Operating Officer of General Credit Services, bringing over 30 years of proven leadership in recovery operations across both the Canadian and U.S. markets. 

A recognized expert in competitive collection strategies, Vince has built a reputation for driving best-in-class performance through innovative initiatives, operational excellence, and a strong commitment to client success. Throughout his career, Vince has excelled in coaching, team development, and performance management, helping organizations achieve exceptional results across diverse portfolios.

At General Credit Services, he oversees Operations, Legal Services, Insolvency Management, and Master Servicing contracts, ensuring seamless execution and consistent national performance. Fluent in both English and French, Vince is uniquely positioned to collaborate effectively with clients and teams nationwide, strengthening partnerships and aligning performance with organizational goals. His extensive experience and hands-on leadership have established him as one of the foremost operations executives in the collections industry.